Refund Policy

Our commitment to you

We make every effort to ensure our products are of the highest quality and are written with global corporate governance best practices in mind. It is our policy to ensure all our products match the product descriptions listed on our website. If for any reason you are dissatisfied with the quality of our products, please let us know immediately and we will endeavour to rectify the problem promptly.

Our money back guarantee

We know that the decision to buy a document before seeing it can be difficult. So that you can buy with confidence from us, we offer a full money back guarantee on all our document templates, tools and resources. You take no risk that a document might not be right.

To claim under our guarantee

Contact us within 30 days of your purchase and let us know why the document isn’t suitable. You will need to complete a refund request form, sign it and email it to

On this form you will be required to confirm your identity and sign legal declarations that you have deleted all copies of the document template in your possession and that you will not use the template without repurchasing it from our website. Upon receipt of a correctly completed form, we will process and refund you in full.

So as to prevent abuse of our refund policy, we reserve the right not to refund more than 2 purchases within 18 months unless you have arranged otherwise with us.

If you are unsure whether a document will be suitable, please contact us and ask. We will be more than happy to provide you with the information you need to make an informed decision.