Training & Development Package Contents
Training policies and procedures
1. Staff Training Policy & Procedure (SMB)
Staff training needs assessment and evaluation tools
2. Staff Training Application (SMB)
3. Staff Training Evaluation (SMB)
4. Staff Training Needs Self-Assessment (SMB)
Training packages – Ethics
5. Soft Skills Training – Anti Bribery & Corruption (SMB)
6. Soft Skills Training – Ethics (SMB)
7. Soft Skills Training – Fraud Prevention (SMB)
8. Soft Skills Training – Investigation Management (SMB)
9. Soft Skills Training – Disclosure Hotline Employee (SMB)
Training packages – Staff management
10. Soft Skills Training – Challenging Conversations (SMB)
11. Soft Skills Training – Conflict Management (SMB)
Training packages – Information security
12. Soft Skills Training – Introduction to Privacy (SMB)
13. Soft Skills Training – Identity Theft & Fraud (SMB)
14. Soft Skills Training – Spam & Phishing (SMB)
15. Soft Skills Training – Malware & Botnets (SMB)
16. Soft Skills Training – Hacked Accounts (SMB)
Training packages – Customer management
17. Soft Skills Training – Customer Relationship Management (SMB)
Training packages – Workplace safety
18. Soft Skills Training – Health & Safety at Work (SMB)
Training packages – Other
19. Soft Skills Training – Managing Business Relationships (SMB)
20. Soft Skills Training – Internal Controls (SMB)
21. Soft Skills Training – Project Management Essentials (SMB)
22. Soft Skills Training – Business Continuity Basics (SMB)
23. Soft Skills Training – Env. Sustainability Awareness (SMB)
24. Soft Skills Training – Identity Theft & Fraud (SMB)